Getting started
Login
Logout
Change password
Toolbars
Calls
Receiving a new call
Record a phone call
Devices
Ping - Traceroute
Delete/inactive clients
Private notes
Tasks
Allocating tasks
Adding additional tasks
Service notes
Attach a file/doc to a task
Closing a task /call
Audit trail
|
Custom
Forms
Task category
Create a custom form
Printable version
Email
configuration
sending and receiving
Miscellaneous
Client access
Delete service notes, task, call
Event notification
Broadcast messages
Solution Centre (Knowledgebase)
Search calls/tasks/service notes
Reports
Staff whereabouts
|
Projects
link calls
release notes
Administration
STAFF
Add a new staff member
ConsolQ user account/privilege levels
SYSTEM MANAGEMENT
Progress Title Configuration
ConsolQ Settings
Add Licenses
Attach your Logo
List management (Data Base set up)
Delete Call
Time
ConsolQ Client Administration Tool
Email server
Installation & Update
Install
checklist
Update checklist
Testing checklist
Release notes ConsolQ v3.2 |